Keep Your Alarm System Reliable, Compliant & Ready When It Matters Most

Your intruder alarm is your first line of defence—but without regular maintenance, even the best systems can fail when you need them most. Our bespoke maintenance packages are designed to keep your system operating at peak performance, reducing faults, preventing false alarms, and ensuring continuous protection.

Whether your system was installed by us or another provider, we can service, maintain, and support it with a plan tailored specifically to your property and usage.

Why Choose a Maintenance Package?

Intruder alarm systems rely on multiple components working together—sensors, control panels, batteries, and communication modules. Over time, wear and environmental factors can affect performance.



Regular servicing helps to:

• Ensure your system is fully operational at all times

• Reduce the risk of unexpected faults or failures

• Maintain compliance with UK standards and insurance requirements

• Extend the lifespan of your equipment

• Provide peace of mind for your home or business

Routine maintenance typically includes system checks, sensor testing, battery inspections, and communication verification to ensure everything functions correctly. 

Bronze:

Ideal for: Homeowners or small businesses with basic needs.

Monthly Fee: £40/month
Includes:

• Annual system health check (1 visit/year)
• 24/7 phone and email support
• Basic remote diagnostics
• Priority service within 72 hours
• Firmware/software updates (once annually)
• 10% discount on replacement parts

Silver:

Ideal for: Medium-sized businesses or those seeking more frequent support.

Monthly Fee: £80/month
Includes Everything in Bronze, plus:

• Bi-annual system inspections (2 visits/year)
• Response time within 48 hours
• Unlimited remote diagnostics & minor reconfigurations
• System optimization and calibration
• 15% discount on replacement parts

Gold:

Ideal for: High-security environments or large organizations with tailored support.

Monthly Fee: £125/month
Includes Everything in Silver, plus:

• Quarterly system inspections (4 visits/year)
• Same-day or next-day on-site service (24–48 hrs max)
• 24/7 emergency on-site support (after-hours support)
• Full coverage of labour costs for repairs
• Priority technician dispatch
• 20% discount on new hardware or system expansions